Utility Department

Provides information and customer support for township water and sewer services, billing, service connections, and utility-related matters.

Utilities Payment Options

In Person

Bill payments may be made at our drive-thru or lobby Monday through Friday from 8:15 a.m. to 4:15 p.m. For your convenience, a 24-hour payment drop box is available on the east side of the building.

Appointments and services may be scheduled during office hours, Monday through Friday from 8:15 a.m. to 4:15 p.m.

Online

One-time online payments are available through the BSA Online portal. Automatic ACH payments are available through STUD. This service allows automatic payment on the due date directly from your checking or savings account, helping you save time and avoid late fees.

Online Bill Payment
Automatic ACH

Additional Information

View My Usage

Customers can now access their water/sewer accounts online. Customers are able to see their usage and what they currently owe. 

Access Account

FAQs

Residential account meters are read monthly, at the middle of the month. The bills normally go out by the end of the same month.

Commercial account meters are read monthly, at the end of the month. The bills normally go out by the middle of the following month.

Bills are due 24 days from the time they are mailed/sent out.

We are located at the northeast corner of Prospect and Clark Roads.  Our street address is 575 East Clark Road.

Our lobby is currently closed. However, we are able to accept payments and inquires through our drive-through window from 8:15 a.m. to 4:15 p.m., Monday through Friday. Please see below for additional information regarding payment options.

For inquiries or for scheduling services, our office hours are 8:00 a.m. to 4:30 p.m., Monday through Friday.

Our drop box, located on the east side of the building, is available 24 hours per day, seven days per week for water/sewer bill payments.

Please note that we are closed on government holidays. 

We accept payments by mail, through our drive through window, through our drop box or online through our web site.  Please note that late payments are subject to a 10% penalty.

  • Drive Through Window – We are able to accept payments at our drive through window from from 8:15 a.m. through 4:15 p.m. in the form of personal checks, cash and money orders.  Water/sewer bills paid at our drive through window between the hours of 8:15 a.m. and 4:15 p.m. will  be considered paid that day.
  • Mail – Payments being sent to us through the mail should be limited to either personal checks or money orders.  All payments received by us through the mail during business hours, Monday through Friday, will be considered paid that day.
  • Drop Box – Payments being left in our drop box should be limited to either personal checks or money orders.  To make a drop box payment, you can either place your check or money order (DO NOT LEAVE CASH PAYMENTS IN THE DROP BOX) in an envelope along with the bill payment stub (the smallest side) and drop it into the drop box; or you can staple your check or money order to the bill payment stub (the smallest side) and drop it into the drop box.  If you forget to bring your bill payment stub, as long as your check or money order shows what account number or address you are making a payment on, you can simply drop your check or money order into the drop box.  Payments are collected from our drop box at 8:00 a.m. daily (Monday through Friday). All payments that are in the drop box at that time will be considered paid the previous business day.
  • If you are moving, please contact us at least 24 hours prior to your move date.  If you are selling your house, please contact us at least 24 hours prior to your closing date.  Once we have heard from you, we will schedule a FINAL meter reading.  Having a FINAL reading will ensure that you will not be charged for water that is used after you have moved.  You can have a final reading scheduled by telephone (734-480-5500), by email (utilitydept@superior-twp.org) or in person at our drive through window (575 East Clark Road, corner of Clark and Prospect Roads).
  • If you have recently moved to the Township, please contact us so we can set up an account in your name.  You can reach us by telephone (734-480-5500) or in person at our drive through window (575 East Clark Road, corner of Clark and Prospect Roads).

  • Leaky faucets and toilets are major causes of high water bills.

    • To test a toilet, one of the biggest water wasters, add several drops of food coloring to the tank.  Do not flush the toilet.  After 15 minutes, if color from the food coloring appears in the toilet bowl, the toilet is leaking.
    • Dye packets for this purpose are also available from us and are free of charge.  Just give us a call and we can mail some to you or drop by to pick some up through our drive through window.

    Sprinkler systems and/or new sod or landscaping can require high water usage and can also result in high water bills.  Click here for additional information regarding purchasing a sprinkler meter. 


  • Residential customers are billed once every three months.  The water meters are read around the middle of the month.  The bills are mailed to you approximately one week later and are due 24 days from the day we put them in the mail.

  • If you have water coming up through your basement floor drain, it may be in indication that there is a sewer back up in front of your house.  If this occurs, call us ANYTIME, day or night, at 734-480-5500 and we will check our sewer line for blockages.  We will then let you know if the problem is in our line, which we will take care of, or if it is a blockage within your house line, which you will need to call a plumber or repair service to address.

  • Although our meter reading devices are very accurate, it is always a good idea to compare the read on your water meter, itself, to the read on your water bill.
  • A dry summer may mean that our water suppliers will put water restrictions in place.  These restrictions usually result in only allowing outside watering  to be done during specified hours on even/odd days, depending on whether your street addresses ends on an even or odd number.  Please watch our building marquee and/or our web site for information regarding water restrictions.

Sprinkler Meter Information

If you are planning on laying sod, landscaping/re-landscaping your yard, installing a sprinkler system or any other activity that will require a large amount of outside water usage, we strongly suggest that you consider purchasing the use of a sprinkler meter.

Once a sprinkler meter is installed, we are able to separately measure the amount of water you use for outside watering from the amount of water you use inside your home (bathing, laundry, etc.). Your inside water usage would continue to be billed at the total water/sewer rate. You would, however, only be charged for the water portion of the total water/sewer rate for your outside watering. This would result in cutting that portion of your bill by approximately 40% from what it would be, if you did not have a sprinkler meter.

The following is the typical procedure that you should follow if you are interested in purchasing the use of and installing a sprinkler meter:

  1. Obtain a Plumbing Permit – Plumbing permits are purchased from our Building Department at Township Hall, which is located at 3040 North Prospect Road (at Cherry Hill and Prospect Roads). For more information about plumbing permits, call 734-482-6099 and request to speak to someone from the Building Department.
  2. Separate Plumbing – Using the Sprinkler Meter Installation Diagram (see below) as a guideline, you (the customer) will need to arrange to have all plumbing associated with the secondary meter reconfigured so that it is limited to usage outside of the home only (hose bibs and underground irrigation systems)  The diagram depicts a ¾” meter installation, which is the correct size meter for a sprinkler system having continuous flows of a maximum of 15 gallons per minute. This size meter is the one that has typically been installed, to date, in all of the Superior Township subdivisions east of Leforge Road and south of Geddes Road.
  3. Pay for Meter and Schedule Installation – Once the plumbing has been separated, contact us at 734-480-5500 to arrange to pay for the use of the meter and the installation and to schedule an appointment for us to install the meter.  The fee for the use of a sprinkler meter is $300.00 for the meter and $30.00 for the Utility Department’s portion of the installation, for a total of $330.00. This fee is based on the size meter that is correct for a sprinkler system having continuous flows of a maximum of 15 gallons per minute as mentioned in item #2 above.  Our Technicians are available, by appointment only, to install these meters on Tuesdays and Thursdays, between the hours of 9:00 a.m. and 3:00 p.m.
Installation Diagram
Sprinkler Meter Policy

*Please print the policy, fill it out and bring with you when you come to our office to pay for your sprinkler meter.